services
Distributed 4 Walls Support
- Expansion beyond the datacentre to increase services value using Lifecycle Maintenance and Managed Technical Support
- Designed to decrease complexity, optimize the support of IT equipment distributed across the enterprise domain
- Drive consistent support process and governance structure regardless of the brand, age and geographic location of the installed equipment
Client Value
- Reduce Complexity with IBM providing end-to-end support services
- Productivity Gains through comprehensive account governance, covering the support of equipment both inside and outside the datacentre
- Reduced Operating Costs by 10-20% leveraging Predictive Maintenance to intercept hardware component degradation and
optimize the number of service trips to remote site locations.
- Future Proofing by extending the useful life of End-of-Support products, leveraging new technology via flexible
service options "As a Service"